Update 2/22/22
Missouri WIC received a waiver that allows retailers to exchange the recalled Similac, Alimentum, and EleCare formula products. WIC authorized retailers must treat all customers (including WIC participants) the same with regard to the recall exchange process and possible substitutes, which may include, but are not limited to:
• The same product,
• A substitute product in another brand,
• A store credit, or
• A cash refund.
What does this mean? It means participants could replace their previously purchased recalled formula, even if the Similac brand is unavailable at the store!
Retailers are not required to verify whether a product was purchased with WIC benefits as part of the exchange process. The recall exchange process could vary with each WIC retailer. Talk to your retailer to learn how to complete the exchange.
Note: If the exchanged cans cost more, the store may charge you the difference, depending on the store policy.
If unable to complete an exchange at the retailer, call the Similac hotline at 1-800-986-8540.
Questions? Give us a call during business hours at 660-395-4711
We are aware of the situation concerning the formula recall. This recall is for some similac, alimentum, or elecare formulas if they fall within the recall. We are awaiting information from the WIC state office to further assist those affected by this recall.
You can check lot numbers https://www.similacrecall.com/us/en/home.html
We will update information once we receive further information about if those formulas were purchased using WIC benefits.
Recall of SOME powdered Similac, Alimentum, or EleCare formulas. This recall does NOT include Similac Isomil, Similac Neosure, and all concentrate or ready-to-feed formulas.
The powdered formula products INCLUDED in this recall have the expiration date of 4-1-2022 (APR 2022) or later and are:
• 12.6 oz Similac Total Comfort
• 12.5 oz Similac for Spit Up
• All EleCare Infant and Junior
• All Similac Alimentum
The powdered formula products that MIGHT be included in this recall are:
• 12.5 oz Similac Sensitive
• 12.4 oz Similac Advance.
WIC participants can also bring their recalled formula from the current month’s benefits to the WIC office. WIC will then add the number of cans returned to your WIC card. Our office will re-open Tuesday at 7:45 AM.
Participants can purchase equivalent formulas of other brands using SNAP benefits or other funds:
Formula Equivalents
-Similac Advance: Enfamil Infant, Tippy Toes Infant, Parent’s Choice
-Similac Sensitive: Enfamil Gentlease, Enfamil Reguline, Tippy Toes Sensitive, Parent’s Choice
-Similac Total Comfort: Enfamil Gentlease, Enfamil Reguline, Complete Comfort, Tippy Toes Gentle
-Similac for Spit-Up: Enfamil A.R.
To know if your 12.5 oz Similac Sensitive or 12.4 oz Similac Advance cans are included in this recall, look at the bottom of the can. Formulas included in this recall will have the following:
• The first two digits of the lot number are 22 through 37, and
• The lot number on the container contains K8, SH, or Z2, and
• The expiration date is 4-1-2022 (APR 2022) or later.
To check if your lot number is included in the recall, go to https://www.similacrecall.com/us/en/product-lookup.html.
If your product is affected by the recall, do not use it and follow the steps below:
1. If you have the receipt from the purchase, talk to the retailer to see if they have an exact product match to do an exchange.
2. If not, call your WIC local agency for assistance.
Locate your WIC local agency phone number on the WICShopper app or look for a blue pin on the WIC locations map at https://mohealth.maps.arcgis.com/…/webapp…/index.html….
For more information about the recall, go to https://www.fda.gov/…/fda-investigation-cronobacter-and…
Note: Never dilute infant formula or feed homemade infant formula to infants.
For assistance in locating other organizations that can help you purchase formula, please call 1-800-TEL-LINK (1-800-835-5465).
